Google Business Profile Management

Own the Local Map Pack — and the AI Local Results

Your GBP is the single most important local signal for Maps, Search, and AI assistants.

We optimize, manage, and grow your Google Business Profile so patients find your practice first — whether they're searching on Maps, asking Google, or using an AI assistant to find local healthcare providers. A neglected GBP is a direct referral to your competitor.

3.1x
Avg. Profile View Increase
within 60 days
+89%
Direction Requests
after full optimization
+64%
Call Click Increase
from GBP listing
100%
Review Response Rate
within 24 hours
Real-World Scenarios

GBP Use Cases by Specialty

How a fully managed Google Business Profile captures high-intent patients across every major healthcare specialty.

🩺
Primary Care

"Patient searches Google Maps: "Primary care doctor accepting new patients near me""

Fully optimized GBP with complete hours, services, and 80+ reviews surfaces practice in the top 3 map pack.

🦷
Dentistry

"Patient asks Google: "Best dentist for Invisalign in [neighborhood]""

GBP with Invisalign listed as a service, before/after photos, and 5-star reviews drives direct appointment calls.

🏃
Physical Therapy

"Patient searches: "Physical therapy clinic open Saturday near me""

Accurate weekend hours and "Open Now" status in GBP captures high-intent weekend searchers.

🚑
Urgent Care

"AI assistant asked: "Urgent care clinics near me with short wait times""

GBP with real-time wait time posts and 4.8-star rating cited by AI for local urgent care queries.

What We Manage

Every Dimension of Your GBP

Most practices have a GBP. Few have one that's fully optimized. Here's what separates a profile that ranks from one that doesn't.

Complete Profile Data

All 40+ fields filled: hours, services, attributes, accessibility features, insurance accepted, and more.

Hours & HolidaysServices ListInsurance AcceptedAccessibilityParkingTelehealth

Review Generation & Response

Systematic post-visit review requests and HIPAA-compliant responses to every review within 24 hours.

Weekly Posts & Updates

Regular GBP posts signal activity to Google's algorithm — a key local ranking factor most practices ignore.

Photo & Media Management

Branded photos of your practice, team, and services uploaded regularly — profiles with photos get 42% more direction requests.

Citation Consistency

NAP data synchronized across 50+ directories — inconsistencies suppress your local ranking and confuse AI engines.

Q&A Management

Seed your profile with the questions patients actually ask — and answer them before a stranger does it incorrectly.

Client Results

Before & After GBP Management

Measured at 60–90 days post-optimization across NYMA Healthcare clients.

TF

Tribeca Family Medicine

Primary Care · Results in 60 days

Before Management
Monthly Profile Views420/mo
Direction Requests18/mo
Call Clicks22/mo
Average Rating3.9 ★
After Management
Monthly Profile Views1,380/mo
Direction Requests61/mo
Call Clicks74/mo
Average Rating4.8 ★
"Our GBP was a ghost before NYMA. Now it drives more new patients than our website."
Dr. P. Nguyen, MD
Our Process

How GBP Management Works

From initial audit to ongoing monthly management — a systematic approach that compounds over time.

🔍
01

GBP Audit

Full diagnostic of your current profile — missing fields, incorrect NAP data, unclaimed categories, and missed photo opportunities.

02

Optimization Sprint

All 40+ profile fields completed: services, attributes, business description, Q&A seeding, messaging setup, and branded photo upload.

🔗
03

Citation Cleanup

NAP (Name, Address, Phone) inconsistencies corrected across 50+ directories that feed Google's local knowledge graph.

📅
04

Ongoing Management

Weekly posts, Q&A monitoring, photo updates, and HIPAA-compliant review responses keep your profile active and authoritative.

📊
05

Monthly Reporting

Profile views, direction requests, call clicks, and local ranking positions tracked and reported every month.

Why It Matters

Managed GBP vs. Unmanaged GBP

Signal
Unmanaged Profile
NYMA-Managed Profile
Profile Completeness
Partial — missing key fields
All 40+ fields complete
Review Response
Sporadic or never
Every review, within 24 hrs
Post Frequency
Months between posts
Weekly posts, consistent activity
Photo Count
1–3 outdated photos
20+ branded, updated regularly
Citation Accuracy
Inconsistent across web
Synchronized across 50+ sources
Local Ranking
Page 2–3 or invisible
Top 3 map pack target
FAQ

Common Questions

Free GBP Audit

Find Out What Your GBP Is Missing

We'll audit your Google Business Profile and show you exactly what's suppressing your local ranking — at no cost.

Get My Free GBP Audit